You may purchase, with “real world” money, limited licenses to use Virtual Items or Virtual Currency in Zombie Raiders.
In accordance with the Licence agreement, you agree that all such purchases are final. If you order licenses for Virtual Items or Virtual Currency from Deonn Games ltd. that become unavailable before they can be provided to you, please request a refund of the purchase price from the payment processor of the transaction. *Deonn Games ltd. provides no refunds for any purchases.
If you’re having problems logging in, connecting to the server, try the following:
- Check your device’s internet connection (the game is online-only)
- Check if the server is up and running;
- Check the community for updates;
- Try restarting the game;
- Try logging in with another account.
If you noticed other players behaving inadequately, you can Mute / Ignore their text messages so they won’t appear to you anymore.
In case of repeated offensive behaviour by a specific player, or if someone appears to be glitching or hacking the game, report them to our staff in the community. We will investigate and the person can be muted or banned from the game.